Business organization is supported by “Front-End & Back-End” functions which includes customer support, accounting, purchasing. WYS Enterprise Solutions’s Customer Relationship Management (CRM) system helps to improve sales, marketing and customer service & support.
The main aim of CRM system is to meet the customer requirement in timely and efficient manner, to maintain customer satisfaction at high level throughout organization and with customer to achieve the organization’s target revenue and profitability goals can exceed.
WYS Enterprise Solutions with CRM integration, it is possible to achieve complete view of company’s customers and support analysis helping to identify most profitable and important customer as well as providing more costly ones and less profitable.
CRM is designed to meet the core CRM needs of the typical discrete manufacturer or wholesale distributor, and to provide close integration between these core CRM capabilities and the other ERP functionality provided within the WYS Enterprise Solutions software suite.
With this CRM/ERP integration, a ‘360-degree view’ of your customers and their individual impact on your operations and profitability can be accurately measured and optimized over time.